Policies

CONTRACT: A signed contract is required when booking an event.

DEPOSIT: A $50 deposit is required in order to secure your date. Be advised that no date will be reserved until a signed contract and deposit have been received. The deposit is non-refundable and non-transferable.

CONTRACT ADD-ONS: The desire to add additional people to a signed contract does not guarantee there will be time to include them if it conflicts with the day-of-event schedule, so when securing your date, please book accordingly. Prices are subject to change and additional add-ons will reflect current prices.

SERVICE MINIMUM: There is no service minimum to book an event.

RETURNED CHECK: For any checks that are returned un-paid, a $30 fee will apply in addition to bank charges incurred.

CANCELLATION: If for any reason the client must cancel the booked event or any services on a contract, the deposit paid will not be refunded or transferred. If Who Did Your Makeup were to cancel, 100% of the deposit paid will be refunded by check within two (2) weeks.

TRIALS: All trials are conducted of a set date between the makeup artist and client. This is a separate fee and not deducted from the service cost or final bill. Digital photos will be taken and emailed to the client. If you are more than 15-min late for your trial appointment it will be rescheduled for another date, so please be on time.

SERVICE LOCATION: Day-of-event services will be conducted at client’s location of choice. It is the client’s responsibility to give the makeup artist the correct time and address where the event will take place.

TRAVEL FEE: There is no additional charge for locations within 25-miles of Newark, CA. Locations outside of this radius will include a travel fee and the amount will be determined at the time of inquiry.

LIABILITY: Who Did Your Makeup only uses hypoallergenic, water-based, alcohol and oil free makeup products and will not be held liable in the event of an allergic reaction.

AIRFARE & ACCOMMODATION: All costs for travel to a booked event are to be paid by the client. Costs may include, but are not limited to: airfare, hotel, transportation, parking, food, service incidentals and all taxes. The cost of the airline ticket will be pre-paid by the client in the form of a check and sent with the contract and deposit to be purchased by Who Did Your Makeup. All other fees incurred will be included with the final bill and due for payment on the day-of-event.

PARKING & TOLL FEES: Where parking, valet or toll fees may be incurred; the amount will be included with the final bill and due for payment on the day-of-event.

SERVICE REQUIREMENT: A counter or table with adequate space near a working electrical outlet for the Airbrush compressor is required. Ample lighting (whether by lamp or natural) and a chair is also requested. A bathroom with the proper space and lighting is acceptable.

EARLY ARRIVAL: There is a $30-50 fee for early morning start times before 8am.

PAYMENT: The final balance is due on the day-of-event as one payment, no exceptions. Accepted forms of payment are cash or check made payable to Renee Gonzales.